Privacy Policy

Introduction

HomeShare Oregon ("we," "our," "us," or "the Organization") is a 501(c)(3) nonprofit organization committed to connecting home providers with home seekers to create safe, affordable home sharing arrangements. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, homeshareoregon.org (the "Website").

Information We Collect

We collect information in the following ways:

1. Information You Provide Directly

Newsletter Signup: When you subscribe to our newsletter via the "Connect" form on our website, we collect your email address and name.

Contact Form Submissions: If you submit a contact form, we collect the information you provide, including your name, email address, phone number, and message content.

Donation Processing: When you make a donation through our Website via Stripe, we collect payment information processed securely by Stripe. We do not store credit card information; Stripe handles all payment processing. You may provide your name, email address, and billing address.

General Browsing: We may collect information about your browser type, operating system, referring page, and pages visited, as described in the "Analytics and Cookies" section below.

2. Information Collected Automatically

Cookies: Our Website uses cookies to enhance your experience. Cookies are small text files stored on your device. We use session cookies and persistent cookies for functionality, analytics, and advertising purposes.

Analytics: We use Google Analytics to understand how visitors use our Website. Google Analytics collects information such as your IP address, browser type, device type, pages visited, and time spent on pages. See "Google Analytics" below for more information.

Advertising: We use Google Ads to run public awareness and outreach campaigns, supported by the Google Ad Grant program for nonprofit organizations. Google Ads places cookies that let us measure which campaigns lead people to take an action on our Website, such as making a donation or requesting information, and that may be used to show our messages to people who have visited our Website before. See "Google Advertising" below for more information.

Third-Party Services: Our Website uses Google Fonts for typography and HubSpot to operate our newsletter signup form. These providers may collect information about your device and usage as described in their own privacy policies.

How We Use Your Information

We use the information we collect for the following purposes:

• Newsletter Communication: To send you newsletters, updates, and relevant information about HomeShare Oregon's work and initiatives.
• Contact Form Responses: To respond to your inquiries and provide requested information.
• Donation Management: To process donations, send receipts, and acknowledge your support. We may also use contact information to provide donor recognition (unless you request otherwise) and to share impact reports.
• Website Improvement: To understand how visitors use our Website and to improve functionality, design, and user experience.
• Analytics and Reporting: To analyze trends, measure campaign effectiveness, and prepare reports for internal use and board governance.
• Outreach and Advertising: To reach people who may benefit from home sharing, to measure which of our campaigns lead to meaningful action, and to show our messages again to people who have already visited our Website. We do not sell your personal information, and we do not use sensitive information such as health or financial details for advertising.
• Compliance: To comply with legal obligations and nonprofit regulatory requirements.

Your Choices

Email Unsubscribe: You can unsubscribe from our newsletter at any time by clicking the unsubscribe link in any email or by contacting us at info@homeshareoregon.org.

Cookie Preferences: Most web browsers allow you to refuse cookies or alert you when cookies are being sent. If you disable cookies, some features of our Website may not function properly. We encourage you to review your browser's settings.

Google Analytics Opt-Out: You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on. Please note that this add-on does not affect advertising cookies, which are covered separately below.

Advertising Opt-Out: You can control how Google personalizes the ads you see, including ads from us, through Google Ads Settings. You can also opt out of personalized advertising from many companies at once through the Digital Advertising Alliance at optout.aboutads.info or the Network Advertising Initiative at optout.networkadvertising.org. Opting out does not mean you will stop seeing ads. It means the ads you see will not be based on your prior visits to our Website.

Do Not Track: Some browsers include a "Do Not Track" feature. Our Website does not currently respond to Do Not Track signals, but we respect your privacy choices through other means listed in this policy.

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security, but we work to maintain reasonable safeguards.

Third-Party Service Providers

We work with third-party service providers to operate our Website and process information:

• Stripe: Handles payment processing for donations. Stripe's privacy practices are governed by their Privacy Policy.
• Google Analytics: Collects information about Website usage. See "Google Analytics" below.
• Google Ads: Measures the results of our outreach campaigns and supports advertising. See "Google Advertising" below.
• Google Fonts: Provides typography for our Website. Google's privacy practices are governed by their Privacy Policy.
• HubSpot: Operates our newsletter signup form and stores the contact information you submit through it. HubSpot's privacy practices are governed by their Privacy Policy.

Our service providers are obligated to use your information only to provide services to us and are prohibited from using or disclosing your information for other purposes.

Google Analytics

Our Website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to analyze how visitors use our site. The information generated about your use of our Website (including your IP address) is transmitted to and stored by Google. Google may also transfer this information to third parties where required by law or where third parties process the information on Google's behalf. Google does not associate your IP address with any other data held by Google. For more information about Google's privacy practices, visit Google's Privacy Policy. You can opt out of Google Analytics tracking using the Google Analytics Opt-Out Browser Add-on.

Google Advertising

Our Website uses Google Ads, an advertising service provided by Google, Inc. As a 501(c)(3) nonprofit organization, we participate in the Google Ad Grant program, which provides nonprofit organizations with donated advertising credit to reach people searching for the kinds of help we offer.

Google Ads uses cookies and similar technologies for two purposes on our Website. The first is conversion measurement, which tells us that someone who arrived from one of our ads later took an action such as making a donation or requesting information. We receive this as aggregate counts, not as a report identifying you personally. The second is remarketing, which allows our messages to be shown again to people who have previously visited our Website.

Information collected for these purposes may include your IP address, browser and device type, the pages you visited, and whether you arrived by way of one of our advertisements. This information is transmitted to and stored by Google, and Google's handling of it is governed by Google's Privacy Policy. We do not sell your personal information. We do not use information about your visits to our Website to target advertising based on sensitive categories such as health, finances, or housing status.

You can opt out of personalized advertising at any time using the options described under "Advertising Opt-Out" in the "Your Choices" section above.

Children's Privacy

Our Website is not intended for children under 13 years of age. We do not knowingly collect information from children under 13. If we learn that we have collected information from a child under 13, we will delete such information promptly.

Links to Other Websites

Our Website may contain links to other websites, including links to the HomeShare Online platform. We are not responsible for the privacy practices of other websites. We encourage you to review the privacy policies of any websites you visit.

Additional Information for Donors

If you make a donation to HomeShare Oregon, we maintain your contact information to send donation receipts, acknowledgment letters, and reports on how your donation is used. We may also include your name in donor recognition materials unless you request otherwise. We will not sell, rent, or trade your information to third parties.

California Residents

If you are a California resident, California Consumer Privacy Act (CCPA) rights may apply. You have the right to know what personal information we collect, the right to delete personal information we hold, and the right to opt out of certain uses. To exercise these rights, please contact us at info@homeshareoregon.org. We will respond to verifiable requests within 45 days.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on our Website with a new "Last Updated" date. Your continued use of our Website after we post changes constitutes your acceptance of the updated Privacy Policy.

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