Consider an example: a home provider trades a few friendly messages with a home seeker, and the seeker asks, "Could I just swing by and see the room this afternoon?" It feels rude to say no. It is not.

The safest way to get to know a possible match is in steps. Each step lets you learn a little more before you share a little more, and each one is a natural place to stop if something does not feel right. This takes longer than a single meeting, and that is the point. A careful pace protects both of you, whether you are opening your home or moving into someone else's.

Before the first message: choose your support person

HomeShare Online does not send staff to meetings or home visits. Some local home sharing programs do, and it is worth asking. Either way, choose your own support person before you start: a family member, friend, or neighbor you trust. Their job is to know who you are meeting and where, to come with you to at least the second meeting and the home visit, and to be someone you can talk things over with honestly.

The steps

1. Messages on the site. Keep early conversation on the site where you found each other, using your first name. Talk about daily life: routines, pets, guests, meals, and what each of you hopes for. Notice whether the other person's answers match their profile, and whether they ask about your household or about you personally.

2. A phone call. A short call tells you a lot about how easy a person is to talk with. You can wait to share your phone number until you have exchanged a few messages and feel comfortable.

3. A video call. Seeing each other confirms that the person matches their photos. Someone who always has a reason they cannot do a video call is a warning sign; the FTC notes that scammers often avoid video and in-person meetings1. If video calls are new to you, a family member can help you set one up.

4. A first meeting in public. Meet during the day, for an hour or less. AARP's 2026 guide for people over 50 recommends public places and short first meetings2. Good choices include:

Pick a place you know, with staff and other people around. Get yourself there and home again on your own, not in the other person's car. Tell your support person where you are going and when you expect to be done, and call them afterward. It is fine to bring your support person to this first meeting, too.

5. A second meeting. If you both want to continue, meet again in public, this time with your support person. Talk through the practical details: rent and what it covers, the kitchen, guests, pets, quiet hours, and how you would each handle a disagreement.

6. The home visit. Only now does the address come out. Have your support person there in person.

7. Screening and a written agreement. Before anyone signs or moves in, complete identity verification and a background check run with the person's written permission. HomeShare Online includes both in its process. Call references yourself, using contact information you can confirm. Then write an agreement together that covers rent, shared spaces, guests, quiet hours, and how either of you can end the arrangement.

8. A trial period, if appropriate. Consider an initial trial period if permitted and structured appropriately under your local laws. A trial period does not necessarily override tenant or occupancy rights. Either way, set a date to talk honestly about how it is going.

What stays private along the way

Share more only as trust is earned. Until the home visit, the other person does not need your address. Until you both decide to move ahead, they do not need your Social Security number or financial details, and those should go through a formal screening process, not a message. Nobody you share a home with ever needs your bank passwords, PINs, or account access. Our guide "Honest, not everything" covers this in more detail.

Warning signs

Pause and talk it over with your support person if someone:

Trust your own sense of things, too. You do not need proof that something is wrong to decide not to continue.

How to say no

You can stop at any step, for any reason. A short, kind message is enough:

You do not owe a longer explanation. If someone argues, pressures you, or keeps contacting you after you have said no, stop responding and report it to the site.

Conversation starters

If you are the support person:

If you are an older adult talking with a possible match:

Learn a little more before you share a little more.

Where to get help

  • HomeShare Online support, help@homeshareonline.org or (720) 703-9389: questions about the matching steps, or to report a concerning contact on the platform.
  • AARP Fraud Watch Network Helpline, 877-908-3360: free help if something about a contact feels wrong.
  • ReportFraud.ftc.gov: report a scam attempt.
  • LawHelp.org: free legal aid for questions about a written agreement or your rights at home.

This guide is general information, not legal or safety advice for your situation. If you ever feel unsafe, call 911.

SourcesShow the sourcesHide the sources The numbers in this guide match the sources below.
  1. FTC
  2. AARP
  3. FTC

Last reviewed September 26, 2026